If Your Comment Doesn’t Appear …
September 5, 2012 by Lillie
First, I must apologize to someone who emailed me to say she had left several comments and none had appeared. I saved the email in my inbox (at least I thought I did) and planned to check spam and see if her comments were going into spam. However, I must have had a senior moment and accidentally deleted the message. So if you emailed me and I did not respond, please contact me again, and I will more careful next time!
I encourage commenters to email me if their comments don’t appear. Usually the comments have ended up in spam for some reason. I just delete spam wholesale without looking at it unless I am aware someone is having trouble commenting, in which case I go through spam comments to see if the missing comments are there. If they are, I mark them “not spam” and approve them (assuming they are relevant).
A couple of people have left comments that just disappeared. They weren’t in the moderation queue and they weren’t in spam. If that happens, I ask the commenter to copy the comment into an email before submitting. If it doesn’t appear, send the comment to me and explain what happened, and I will post the comment for you. This is a rare occurrence, and I have no idea why it happens, but if it happens to you, please let me know.
I will respond unless I have another senior moment! If you don’t get a response from me within a couple of days, please send another message. I don’t ignore emails from readers.
I’m one of those commenters whose postings have disappeared due to their being marked as spam. Lillie has been quite good in responding to emails about that and in restoring the comments. This, in general, is all that was necessary to keep my future comments out of the spam box.
Leo,
I’m glad we finally got your comments to post.
I have experienced this too. Comments from real readers can be automatically sent to the spam folder, and it is tiring to go through each spam email especially when there are many so it is better to delete them all at once.
Jane,
I will search spam for specific comments if someone lets me know their comments aren’t posting. But otherwise, it’s wholesale delete.
There are times that when I post my comment here then hit the “submit comment” button it will redirect me to another page that has an error message. I don’t know if it is my internet connection or something else but I do hope it will resolve too.
Jane,
Hope the problem resolves on its own. If not, I think the upgrade to my blog will fix the issue. However, because of the circumstances with my husband that will probably take longer than expected.
Hi Lillie
You have kind and professional heart. You always cooperate with your readers. We are thankful to you.
Thank you, Nawaz.
Hello Lillie,
It’s truly great to read that you don’t ignore mails from readers. Lots of other bloggers could learn from that!
Kristoffer,
Some bloggers may get so many emails from readers they don’t time to respond to all of them. But responding to commenters is a high priority for me.
I am glad to know that you do not ignore e-mails from your readers, this is surely the sign of a successful and good blogger. I do face such problems while commenting on particular sites or blogs but I have never understood the reason behind them. Thanks for clearing my queries through your post.
Thomas,
I don’t know why some comments don’t appear, but I hope it is because I have an old version of WordPress and an old theme. I’m not updating this version because my assistant is working on a redesign with a new theme. We’ll use the latest version of WordPress at that time. Maybe that will take care of the problem.
It’s good to know that you indeed spend time responding to your readers email, it only goes to show how dedicated you are in building relationships with them and that you value their opinions.
Karite,
I do appreciate my commenters.
Hey Lillie,
I’m amazed that you take your time to read every mail you get. Many of us could learn from you, including myself :/
Kim,
I don’t read every email I receive, but I do read every email from readers.
It’s good to hear that you put importance on the email notifications you have received regarding the comments on your blog. Will surely take note if my comments are not appearing and will let you know. Thanks!
Hope your comments continue to post without problem, Jane.
Hey Lillie.
I’m so amazed that you take your time to answer every comment you get. I try my best to do the same, but it takes so much time! How do you get time to answer so many people?
Best Regards
Mia Andersen
Mia,
It’s not difficult if I keep it up every day. However, if I get behind it’s challenging to catch up.
Hi Lillie.
I am a blogger myself, but i don’t have time to answer every email. But i will say you absolutely right about is very important to answer back, and in the future i will be better to answer every mail i get.
Anders,
I don’t really get that much email from my blog. Also, I have a number of templates that I use to respond to typical emails. Often emails are very similar, and I can respond in a similar way to a previous response. So I save my templates and copy and paste, then modify as needed. But it’s much faster than typing everything from scratch.