New Theme Follow-Up: Thanks and Kudos to Lara @ Anubis Marketing

August 22, 2007 by Lillie 

As you can see, my sidebar is cleaned up and my posts have paragraphs again. Thanks to Lara Kulpa at Anubis Marketing for coming to my rescue.

Lara commented on my original post about my new theme to say most of my problems could be fixed by tweaking the CSS. Easy for her to say – and do – but a challenge to me. She said if I gave her administrator access to my blog dashboard, she’d get me fixed up in no time.

When I told my husband I was giving administrator access to someone I’d never heard of before, he looked at me like he thought I was crazy (not an unusual occurrence :-) ). I replied that I had complete confidence in Lara because she was referred by Brad Shorr at Word Sell. Lara is working on Brad’s site, so I felt comfortable turning my site and problems over to her.

The confidence was well-placed. Not only did Lara fix the problems, she followed up with a phone call! That’s the kind of going-the-extra-mile service that Johnny in The Simple Truths of Service exemplifies. Lara also creates custom themes, something I’ll want if my blog ever becomes more than a hobby.

I didn’t get threaded comments back. Lara explained that some of the “oldie-but-goodie” plug-ins don’t work with newer themes. I really liked that plug-in, but until Brian updates the plug-in or I find an alternative, I’ll do without threaded comments.

Otherwise, I’m happy with the theme and thrilled with Lara’s help. Thanks to Lara at Anubis Marketing, and thanks to Brad at Word Sell for referring her.

[tags]Anubis Marketing, customer service, Word Sell, WordPress themes, plug-ins[/tags]

Comments

18 Responses to “New Theme Follow-Up: Thanks and Kudos to Lara @ Anubis Marketing”

  1. lara says:

    Lillie – It was my pleasure! :) Thank you for having the faith in me… I realize that to some people it sounds silly to hand over your admin access to a “stranger” but I’m glad you understood that my offer was out of kindness and not malice!

    It’s faith in humanity that brings positive people into our circles. :) And it almost always works in overtime, and almost always goes both ways!

    I’m glad you’re happy with the fixes, and if there’s anything else you need, please let me know!

  2. Lillie says:

    Thanks again, Lara. You wowed me!

  3. Matt Keegan says:

    What a beautiful theme, Lillie. It goes well with your great content. Many happy returns!

  4. brad shorr says:

    Hi Lillie, sure glad that worked out! Lara is awesome. Your site design looks just about perfect with those tweaks.

  5. Mike Olbinski says:

    Looks a lot better Lillie! Your comments area looked like it was kind of overlapping yesterday too, but it’s all perfect now. Love the them :)

  6. Helen Ginger says:

    I love the new look, Lillie. It’s quite soothing and easy on the eyes.

  7. Lillie says:

    Matt,
    Thanks! I’ve had such a hard time finding a theme I like that I’m really glad to have found this one and to get it right with Lara’s help.

    Brad,
    You are so right that Lara is awesome! I’m thrilled with what she did to fix my problems and get this theme looking the way it should.

    Mike and Helen,
    I’m glad you like the theme.

  8. Laura says:

    I love it! It’s beautiful.

  9. Lillie says:

    Thanks, Laura. I was beginning to think I’d never find anything that I liked and that worked for me.

  10. Sam Chan says:

    Hi Lillie,
    Great theme. I find it neat and like the brilliant colour. Indeed a great new look.

    Have a nice day, Lillie.

    Best Wishes
    Sam Chan

  11. Lisa says:

    Your new theme looks great, Lillie! Very cheery! Just what we’ll need in the colder months to come!

    Have a wonderful day!

    Lisa

  12. Lillie says:

    Sam and Lisa,

    Thanks! I’m glad you like the theme, too. Yellow is my favorite color, and I couldn’t resist flowers that look like lilies.

  13. Lara,

    When I was growing up in south Texas, it was common for multimillion dollar deals to be
    sealed with nothing more than a mere handshake. These “deals” mainly concerned land and oil. Nowadays, that would not even be the fondest thought in anyone’s imagination to enter into any significant business deal without complex legal contracts and a full chorus of attorneys.

    I did wonder (out loud) if it was a good idea for Lillie to extend that much trust without knowing anything more about the total picture and situation. I, however, am not totally cynical – I’ve just had almost 75 years of life experience that has made me more aware that the density of untrustworthy people is constantly increasing. I used to assume everybody could be trusted until they gave me reason to think otherwise. But now, I hold people in general to be not trustworthy until they prove to me they are. In other words, I don’t give my trust so readily. They have to earn it.

    I am thrilled there are still trustworthy and kind people in the world. And Lara, I’m proud to say, you are one of them and there are still a few of us. This to me is like a breath of fresh air.

    And from the bottom of my heart, I sincerely thank you for helping Lillie,
    Jack J Ammann Jr AKA Mr Lillie

  14. Lillie says:

    “Mr. Lillie,”

    This sounds to me like it’s coming straight from the heart.

  15. Lara Kulpa says:

    “Mr. Lillie” That was probably the greatest compliment I’ve ever received in my life. Thank YOU, Jack. :)

    Lillie – I’m checking into the feedburner issue for you at this very moment, which is when I got the notice that your lovely Mister here had written me such a wonderful response. I’ll have some more news for you momentarily! :)

  16. Lillie says:

    Lara,
    I got your e-mail. Thanks again for your help.

  17. shellywagar says:

    Sometimes fixing problems can be so confusing

    • Lillie says:

      You’re so right about that, shellywagar. Fortunately I got all the problems solved on this re-design, but I’ve done another since then and still have a couple of minor things I’d like to tweak.

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